​At House of SRGS, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from www.houseofsrgs.com (the “Website”).

​

Information Collection and Use

In order to purchase products from www.houseofsrgs.com, users are required to provide certain basic information necessary to process and deliver orders. This includes:

• Name

• Email address

• Street address

• Phone number

This information is essential for order processing, delivery, and customer communication.

Users may optionally provide additional information such as gender, product interests, or preferences. This optional information helps House of SRGS better understand customer needs and improve services.

 

Cookies

A cookie is a piece of data stored on a user’s device that helps enhance the browsing experience. Cookies used on our website are not linked to personally identifiable information.

Once the browser is closed, the cookie terminates. Cookies help users avoid repeated logins and enable smoother navigation. Users who choose to reject cookies may still access the website; however, certain features or services may be limited.

Cookies also help us understand user preferences and improve the overall website experience.

 

Log Files

Like many websites, House of SRGS uses log files. These include:

• Internet Protocol (IP) addresses

• Browser type

• Operating system

• Pages visited

This information is used to analyze trends, administer the site, and improve functionality. Log data is collected in aggregate form and is not linked to personally identifiable information.

 

Links to Other Websites

This website may contain links to external websites. House of SRGS is not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

This Privacy Policy applies solely to information collected by houseofsrgs.com.

 

Newsletter

Users who subscribe to our newsletter are required to provide contact information such as name and email address. This information is used solely for sending newsletters, updates, and promotional content.

 

Surveys and Contests

From time to time, our website may request information through surveys or contests. Participation is completely voluntary. Information collected may include:

• Contact information (e.g., name, shipping address)

• Demographic information (e.g., age group, postal code)

Contact information is used to notify winners and distribute prizes. Survey data is used to improve user experience and website performance.

 

Tell-A-Friend

If users choose to refer a friend, they may be asked to provide the friend’s name and email address. House of SRGS will send a one-time invitation email. This information is used only for this purpose and is not stored.

 

Supplementation of Information

To fulfill our obligations to customers, House of SRGS may supplement the information provided by users with data from trusted third-party sources. This helps ensure that customer records remain accurate and up to date.

 

Special Offers

New members may receive a welcome email to confirm registration details. Existing members may occasionally receive information about products, services, special offers, or newsletters.

Users can choose not to receive promotional communications at the time of registration or later through opt-out options.

 

Correction and Updating of Personal Information

If a user’s personal information changes, or if they no longer wish to use our services, users may update, correct, or request removal of their information by:

• Logging into their account, or

• Contacting our Customer Support team via email

 

Choice / Opt-Out

Users are provided the option to opt out of:

• Marketing communications

• Newsletters

• Non-essential data usage

Users can unsubscribe by using the link in emails or by contacting us directly.

Users are also notified when their information may be shared with third-party service providers so they can make informed choices.

 

Notification of Changes

If House of SRGS updates this Privacy Policy, changes will be posted on the website homepage. Users will be notified via email if any significant changes affect the use of personally identifiable information.

Information will always be used in accordance with the Privacy Policy under which it was collected.

 

Contact Information

If you have any questions regarding this Privacy Policy or your interactions with House of SRGS, please contact us at:

 

CRM Manager – Customer Relationship Management
House of SRGS
SHREE RADHA GOVIND SILK & SAREES

P-25, Lal ji Sand Ka Rasta, Choura Rasta

Jaipur, Rajasthan - 302001

Email: care@houseofsrgs.com
Telephone: +91-8875768878
Client Service Hours:
Monday – Saturday | 11:00 AM – 8:00 PM